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In vCAC (or vRealize Automation now), many requests were blocked in status “In Progress” since few weeks or months!
The task was not more present in vCenter orchestrator or vCAC.
I will give you a fix to clean up all these tasks that remains “In Progress” :
In this example, the resquest number “92” is « In progress » since 06/25/2014. More than 6 month !
First step, you have to log in with ssh user “root” on your vCAC appliance.
Then , go to the bin directory of vpostgres.
Next, you should be able to connect to the vcac database with the username”vcac”:
#./psql -U vcac -d vcac
SELECT id,requestnumber FROM cat_request where state=’IN_PROGRESS’ and requestnumber = “RequestNum”;
RequestNum should be replaced by the Request Number. So, in our example “92”.
Retrieve the ID send by the request.
In this example : b5ff16f8-433c-XXXX-XXXX-XXXX
Then execute this command :
delete from cat_requestevent_details where requestevent_id in(select id from cat_requestevent where request_id =”);
The ID should be replaced by your ID.
The return can be 0.
delete from cat_requestevent where request_id = ”;
And then :
delete from cat_request where id =’ID’;
It’s over 😉 so you can leave psql with this command :
\q and enter
That’s it ! Go to vCAC and refresh your web browser. The task is no more displayed.